Customer Relations | Five Below
tax exemption information
unsubscribe from emails
discounts & coupons
store hours & locations
bulk orders (in store only)
forms of payment (in store)
instacart (pick up or delivery!)
buy online, pick up in store (bopis) - NEW!
online order questions
what's my order status?
can I change or cancel my order?
missing, wrong, or damaged item?
my package says delivered, but didn't arrive!
bulk order policy (online)
online shipping questions
how long will shipping take?
how much does shipping cost?
what delivery services are used?
do you ship to military addresses?
do you ship to PO boxes?
do you ship outside the USA?
online payment questions
online forms of payment
Is it safe to use my credit card on 5B.com?
when will my card be charged?
how is tax calculated?
do you accept coupons or promo codes?
online account questions
creating & updating your account
your online order history
ordering on 5B.com
deleting my 5B.com account