Your order should start with "R" (or "H") followed by 9 digits
all gift cards are 19 digits (not including the PIN)!
you can find the SKU / UPC on your receipt, the barcode on the product, or on our website on the item page in the product details :)
we'll do our best to make the change, however, in some cases, it may be too late!
please fill us in on as many details as possible - we'll get back to you soon!