why was my order canceled?

There are times when an online or buy online pick up in store order may be canceled.   One of the most common reasons is that when our team went to fulfill your items, they were no longer in stock.  Apologies if this has happened!

Of course, we will not charge you if this happens.  Any charge(s) that you see are pending and will clear within a couple of business days.

If you have any further questions, you can reach our High Five Team here