We want everything you purchase at Five Below to be the best, but we understand when things sometimes just don't work out!
Unopened or defective merchandise may be exchanged for the same item or another item of equal value within 14 days from the original purchase date. If you do not want an exchange:
- with receipt - we’ll issue a refund in the original form of payment.
- without a receipt or past 14 days - we’ll issue a Five Below gift card.