Contact Us
Customer Relations | Five Below
buy online, pick up in store
buy online, pick up in store
order pick up
when will my pick up order be ready?
who can pick up my order?
can I extend the pick up window?
how long will my pick up order be held?
what do I need to pick up my order?
I got a pick up confirmation, but I didn't pick up my order!
charges + refunds
can i change or cancel my order?
what if part of or all of my order is canceled?
when will I be charged for my order?
general questions
how can I place a pick up in store order?
how can I choose the pick up location?
can I change the location or ship to home after I order?
do you offer ship to store?