Customer Relations | Five Below
bulk orders (need a lot of stuff?)
unsubscribe from emails
discounts & coupons
store hours & locations
receipt or invoice requests
forms of payment (in store)
instacart (pick up or delivery!)
online order questions
what's my order status?
can I change or cancel my order?
missing, wrong, or damaged item?
my package says delivered, but didn't arrive!
online shipping questions
how long will shipping take?
how much does shipping cost?
what delivery services are used?
do you ship to military addresses?
do you ship to PO boxes?
do you ship outside the USA?
online payment questions
online forms of payment
Is it safe to use my credit card on 5B.com?
when will my card be charged?
how is tax calculated?
do you accept coupons or promo codes?
online account questions
creating & updating your account
your online order history
ordering on 5B.com
deleting my 5B.com account