Customer Relations

We're experiencing a very high call volume and apologize if we miss your call.   We WILL call you back, AND as quickly as possible.  

Thanks for your patience!

If you have questions, concerns or just wanna tell us how much you
LOVE Five Below, pls email us at Customer.Relations@fivebelow.com

Our Hours of Operation* are Monday through Friday: 9:00 am - 5:00 pm (EST).  We're closed on Saturdays and Sundays, but we'll get back to you on Monday morning!

We can also be reached at 844-4-5BELOW (844-452-3569)  Ext 5. If we don't pick up when you call, please leave a message and we'll get back to you as quickly as possible!

* We're closed on the following holidays:

• Easter
• Memorial Day
• Independence Day 
• Labor Day
• Thanksgiving
• Christmas Day (December 25)
• New Years Day (January 1)