Customer Relations

Hours of Operation:  Monday through Friday:  9am - 5pm EST

Contact us at Customer.Relations@fivebelow.com or call 844-452-3569, Ext. 5

• For questions relating to Gift Cards, please include the Gift Card and Pin Numbers, a brief description of the situation, and the best phone or email to reach you.
•  If you're contacting us about an online order, please include your name, order #, and your question so that we can do our research before getting back to you. 

 
We're closed on the following holidays:

• Easter
• Memorial Day
• Independence Day 
• Labor Day
• Thanksgiving
• Christmas Day (December 25)
• New Years Day (January 1)