Can gift cards and e-certificates be returned or redeemed for cash? Laura Updated August 03, 2016 13:13 Follow These are redeemable for merchandise only and may not be returned or redeemed for cash. Related articles Can gift cards and e-certificates be replaced if lost or stolen? What is the handling fee? My email address has changed. How do I update this information to my current account? What carriers will be used to ship my order? How can I obtain the balance of my gift card/store credit? Comments 0 comments Article is closed for comments.