Exchanges Laura Updated December 23, 2016 21:10 Follow You may make an exchange at any Five Below store, however we are unable to make exchanges by mail through our Online Return Center. Want to know more about our online return policy? Online Order Returns In Store Returns Related articles *Free* Store Returns What is your store return policy? Received a damaged, defective, or incorrect item? Online Order Returns I need help, who can I contact? Comments 0 comments Article is closed for comments.