Exchanges Laura Updated April 13, 2017 19:30 Follow You may make an exchange at any Five Below store, however we are unable to make exchanges by mail through our Online Return Center. Want to know more about our online return policy? Online Order Returns In Store Returns Related articles What is your store return policy? Received a damaged, defective, or incorrect item? Returns I need help, who can I contact? Customer Relations Comments 0 comments Article is closed for comments.