You’ll receive an e-mail when your package leaves the Five Below Fulfillment Center. It will contain tracking information so you can check on the status of your shipment at any time. Please allow 24-48 hours from the time you receive your shipping confirmation for your tracking number to become active.
Articles in this section
- What do I do if my order does not arrive?
- How long will it take to receive my order?
- How will I know when my order has been placed?
- If You Are Seeing A Price Discrepancy In Your Cart:
- The item I want is not available on the website. What do I do now?
- Why Was My Order Cancelled?
- Can I Update or Cancel My Order Once It Is Submitted?
- How will I know when my order has been shipped?
- I’m getting an error message stating that there’s been an AUTHORIZATION FAILURE.
- My order information was in my SPAM/JUNK folder. What can I do to avoid that in the future?