How can I obtain the balance of my gift card/store credit? Kristi Updated May 17, 2019 15:54 Follow You can check your balance in 2 ways: Online: https://www.cardbalance.net Call Customer Relations @ 844-452-3569 (ext 5) Please have your gift card number ready :) Related articles I need help, who can I contact? Can gift cards and e-certificates be replaced if lost or stolen? Does Five Below offer discounts for large purchases? Is it safe to use my credit card on your site? Customer Relations Comments 0 comments Article is closed for comments.