How can I obtain the balance of my gift card/store credit? Kristi Updated May 17, 2019 15:54 Follow You can check your balance in 2 ways: Online: https://www.cardbalance.net Call Customer Relations @ 844-452-3569 (ext 5) Please have your gift card number ready :) Related articles I need help, who can I contact? Can gift cards and e-certificates be replaced if lost or stolen? Does Five Below offer discounts for large purchases? Is it safe to use my credit card on your site? Do you accept Coupons or Discount Codes? Comments 0 comments Article is closed for comments.